
Shelby Howard
Director, Patient Services and Professional Practice
Shelby joined CGMH as Director, Patient Services and Professional Practice in 2025.
Shelby is an accomplished and collaborative nursing leader with over 20 years of progressive healthcare experience spanning emergency, critical care, stroke, and medicine. She most recently served as Manager of Patient Services for CGMH’s Emergency Department and Cardiorespiratory Services. Prior to joining CGMH, Shelby held leadership and frontline clinical roles across diverse healthcare settings, including the Simcoe Muskoka District Health Unit, Humber River Hospital, Trillium Health Partners, and Canadian Global Air Ambulance. Her experience ranges from managing acute medicine and stroke units, to serving as a critical care and emergency nurse, to providing international medivac transport for critically ill patients.
Shelby holds a Master of Nursing Science in Teaching-Learning & Leadership from York University, a Bachelor of Science degree from the University of Toronto, and a Nursing Diploma from George Brown College. She also completed the Schulich Executive Healthcare Leadership Program and holds a Certificate in Critical Care Nursing.