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CGMH welcomes new Clinical Leadership to the Patient Services portfolio

The Collingwood General and Marine Hospital (CGMH) recently welcomed two new leaders to its Patient Services Team with the arrival of Vice President, Patient Services and Chief Nursing Executive, Rosemary Frketich, and Director of Patient Services, Carrie Hurst.

Rosemary is an innovative and results-driven leader with over 30 years of healthcare experience with expertise in strategic planning, system innovation and quality improvement. Rosemary spent the past two years as Director of Clinical Services and Quality Assurance at Mohawk Medbuy Corporation (MMC). Prior to joining MMC, she was the Vice President, Clinical Programs and Chief Nursing Officer (CNO) at Middlesex Hospital Alliance. Throughout her career, Rosemary has held progressive leadership roles within large teaching hospitals, medium sized community hospitals, and within the Local Health Integration Network (LHIN) and Community Care Access Centre (CCAC).

"I am extremely pleased to have joined the energetic and dynamic team at Collingwood General and Marine Hospital. We have an exciting future ahead and I look forward to supporting our patients and our growing community, with a focus on quality and patient safety," says Frketich, adding "one of my top priorities is to ensure we are always incorporating the patient voice in our decision-making processes. To do this, the hospital will soon be recruiting Patient and Family Advisors to support our Patient, Family and Caregiver Advisory Committee, and identified initiatives. This is an exciting time for the hospital!"

Carrie has held progressive leadership roles in healthcare throughout her 20-year career and will provide direction and oversight to the Clinical Management Team at CGMH. Carrie joins CGMH from the Listowel Wingham Hospitals Alliance (LWHA) where she was previously the Patient Services Manager in the areas of Emergency Medicine and Surgical Services. Prior to her leadership role at LWHA, Carrie spent 16 years at St. Mary's General Hospital in Kitchener where she was Program Manager in various clinical settings including Inpatient Cardiac Surgery, the Medical Surgical Intensive Care Unit, and the Cardiovascular Intensive Care Unit. In addition to her professional career, Carrie is also the Board Chair of the North Wellington Health Centre.

"I'm excited for this new opportunity at Collingwood General and Marine Hospital and to work with a talented group of nursing professionals. I am passionate about stabilizing our nursing Health Human Resource (HHR) challenges and improving the delivery of quality care to patients by maximizing access to services through the hospital to the community. My goal is to improve patient flow through the health care system and enhance the patient experience," says Hurst.

CGMH is excited to have Rosemary and Carrie in these leadership roles where they will be focused on supporting our nursing team, enhancing patient flow from the hospital to the community, and improving the patient, family, and caregiver experience.

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