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CGMH Rolls Back Designated Visitors

Due to a surge in admitted patients, and with COVID-19 on the rise in Simcoe Muskoka, Collingwood General and Marine Hospital (CGMH) is rolling back its Designated Visitor Policy.

The Designated Visitor Policy has three phases the organization can move between, based on the current status of the hospital, the community, and based on provincial directives from Ontario Health, which guide the visitor process.

At this time, CGMH is moving to phase 1 (from phase 3), which restricts visitation to essential visitors only. CGMH employees and physicians will work with families on a one-on-one basis, if it is felt an essential designated visitor or alternate caregiver is required to support an inpatient, or an outpatient appointment. Exceptions are in place for children under the age of 18, those with special circumstances, birth partners and end of life patients.

"CGMH understands how vital visitors are to a patient's wellbeing, but at this time, enhanced visitor restriction are in place to keep our patients, employees and physicians safe, as we all work to combat the spread of COVID-19," says Norah Holder, CGMH President and CEO.

For Designated Visitors that are deemed essential, the same process will continue. Designated visitors will enter through the main doors of the hospital where they will clean their hands, answer a series of screening questions and be provided with a hospital grade mask. Additionally, they will be provided with a visitor badge, and will be directed to the appropriate Unit to sign the visitor log. Designated visitors will be given the appropriate PPE and provided with education by Unit employees, depending on the area of visit. Visitors are to remain in the designed room they are visiting and are asked to directly leave the hospital at the end of their visit. The cafeteria area is closed for public use at the present time.

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