- 459 Hume Street Collingwood, ON, L9Y 1W9
- 705-445-2550
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Emergency Department
Notice to Patients: ED Fast Track Service Paused
Effective November 3, 2026, CGMH's ED Fast Track initiative for prebooked arrival times in the ED has been paused to help manage space and patient flow during the winter surge season.
What this means for you
- If you need emergency care, please come to the Emergency Department as usual. You will be assessed and treated by our emergency team.
Where to get care
- In an emergency, call 911 or go to the nearest Emergency Department.
- For non-urgent concerns, please contact your family doctor or nurse practitioner
The South Georgian Bay region offers a variety of alternate community healthcare options to consider, along with information on estimated ED wait times.
The Emergency Department (ED) operates 24 hours per day, seven days per week and is staffed by emergency physicians, Registered Nurses and Registered Practical Nurses.
As the major trauma centre for the South Georgian Bay Region, the ED offers triage, resuscitation, trauma, surgical and medical care. Emergency visits to CGMH average more than 34,500 annually.
The ED uses a five level triage system. This means that patients are not seen on a "first come, first served" basis. Patients are usually assessed by a nurse within 15 minutes of their arrival in the ED (this will depend on how busy the ED is at the time) and seen by the physician according to the emergent nature of their injury or illness.
The See and Treat area, provides care to patients with minor injuries. The area is equipped with eight dedicated rooms with stretchers and chairs, for patients who can move about freely. A physician and a registered practical nurse (RPN) are staffed in the See & Treat area, seven days per week.
CGMH is a community hospital. Critically ill patients who are beyond the scope of the care team are stabilized in the ED and then transferred to other health care facilities depending on their care needs.
ED Wait Time Clock
CGMH's Emergency Department wait times are estimates and provided for general information only. Please be advised that wait times can change significantly and immediately, without warning, and are therefore not guaranteed. Patients will be seen in the emergency department based on their medical condition and the severity of their situation. Access estimated ED Wait Times here.
